Iberdrola email scam warning


A MAJOR scam involving emails purporting to be from electricity board Iberdrola has been uncovered by Spain’s National Cyber-Security Institute in the centre-northern city of León.

The Institute, or INCIBE, said fraudulent messages have been received by many customers explaining that an error in their billing system means they are now due a refund for overpayment.

It requests that the recipient should click on a link, which takes customers to a website that appears to be Iberdrola’s, and prompts them to give their personal data and bank account details.

Once this information has been disclosed, the scammers then help themselves to victims’ funds.

As yet, the INCIBE is not aware of whether any customers have suffered major financial losses.

Iberdrola would never ask for bank details by email, since it already has clients’ data to process refunds if necessary and, if this is not the case – because of the customer paying all bills in cash – would deduct any overpayment from the next bill due.

© No part of this web site may be reproduced without written permission from the publishers. All rights reserved. Todos los derechos reservados.


Please enter your comment!
Please enter your name here

We welcome comments from readers on our website and across our social networks. We invite you to discuss issues and share your views and we encourage robust debate and criticism provided it is civil.

However we reserve the right to reject or edit comments that:

• Contain offensive language
• Include personal attacks of any kind
• Are likely to offend or target any ethnic, racial, nationality or religious group
• Are homophobic, transphobic, sexist, offensive or obscene
• Contain spam or include links to other sites
• Are clearly off topic
• Impersonate an individual or organisation, are fraudulent, defamatory of any person, threatening or invasive of another’s privacy or otherwise illegal
• Are trolling or threatening
• Promote, advertise or solicit the sale of any goods or services

You grant us a non-exclusive, royalty-free, perpetual, worldwide licence to republish any material you submit to us, without limitation, in any format.